Terms & Conditions (umisushi delivery)

Niwa Sushi Pte Ltd (“we, “us”, “our”) has established these Terms and Conditions for each customer (“you”, “your”). Please read the following Terms and Conditions carefully before placing an order from www.umisushi.com.sg (hereinafter to as the “Website”), or through umisushi delivery hotline at 6265 5545 (hereinafter to as the “Hotline”). You should understand that by placing order, you agree to be bound by these terms and conditions. If you do not agree to the Terms and Conditions below, do not access this Website or any pages thereof.

These Terms & Conditions apply to single orders amounting to below $300.00. For orders above $300.00, please call Hotline at 6265 5545.

  • Delivery Hours: 10.30am to 9.30pm
  • Hotline Hours: 9am to 8.30pm
  • Delivery duration is estimated to be 60 to 90 minutes upon successful order and payment confirmation
  • A minimum order of $30 applies for all delivery and self-collection orders from Monday to Friday between 11am to 2pm, excluding Public Holidays
  • A minimum order of $15 applies for all delivery and self-collection orders  at all other time
  • A delivery charge of $4.50 to a single delivery point applies for each online order via Website and $5.50 via Hotline
  • A $2 surcharge applies for delivery to selected areas, with the following first two-digit postal code: Robinson – 01, 04, 05, 06, 07, 08; Marina Square – 03, 17; Orchard – 22, 23; Bras Basah – 18, 19; Alps Ave – 49
  • For Jurong Island delivery, we only deliver to the Jurong Island Checkpoint
  • Free delivery promotion (if any) is not applicable for Executive Bento and Mini Buffet
  • The Sale of Alcoholic Beverages– We do not sell alcoholic beverages to persons under the age of 18. By using this Website, you acknowledged that you are over the age of 18 and the person receiving a delivery of alcoholic beverages from us is over the age of 18
  • Only credit card (Visa/Mastercard) is accepted for online orders
  • Prices shown are inclusive of GST
  • STRICTLY NO REFUNDS, changes or cancellation upon confirmation and payment of orders
  • Price and information are effective immediately and subject to change without prior notification
  • We reserve the right to withdraw or amend any promotional items from its menu where it deemed fit
  • To ensure the safety of our riders, delivery may be affected and temporarily unavailable due to bad weather, traffic conditions or other unforeseen circumstances
  • All items/dishes and Terms & Conditions are subject to change without prior notice. Food visuals shown are for illustrative purposes only


How to Contact Us

Niwa Sushi Pte Ltd
Marketing Department
1 Enterprise Road
Singapore 629813
Tel: +65 6833 7955
Fax: +65 6488 5838